Privacy Policy

Privacy Policy

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1. 1. Introduction

   This Privacy Policy explains how BinaxPay ("we," "us," or "our") collects, uses, stores, and protects your business and personal data when using our Business Banking Platform ("Services"). By using our platform, you agree to the practices described herein.

2. 2. Data Controller

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3. 3. Data We Collect

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4. 4. How We Use Your Data

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5. 5. Legal Basis for Processing

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6. 6. Data Sharing

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7. 7. International Transfers

   Your data may be processed or transferred outside the EEA where adequate safeguards such as Standard Contractual Clauses (SCCs) are in place to ensure protection.

8. 8. Data Retention

   We retain business and personal data only as long as necessary for the purposes outlined or as required by applicable law. Certain records may be stored for up to 10 years after account closure for compliance purposes.

9. 9. Data Security

   We implement technical and organizational safeguards including encryption, firewalls, secure data centers, intrusion monitoring, and role-based access control. All communications are encrypted using TLS/SSL protocols.

10. 10. AI Agent & Automated Systems

    The BinaxPay AI Agent is an internal part of our banking system used to assist clients with navigation, inquiries, and operational support. It does not make independent financial decisions or perform credit scoring. Limited session data may be stored temporarily for context and continuity. No customer data is shared externally for AI training or third-party analytics.

11. 11. Your Rights

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12. 12. Cookies & Tracking

    We use cookies to secure sessions, remember preferences, and analyze traffic. Our Cookie Policy explains how we use and manage them. Essential cookies are required for platform functionality and cannot be disabled.

13. 13. Automated Decisions & Profiling

    We may use automated tools for fraud prevention, transaction screening, or compliance purposes. All automated checks are subject to human oversight to ensure fairness and transparency.

14. 14. Third-Party Links

    Our website or dashboard may include links to third-party sites. BinaxPay is not responsible for their privacy practices or content. We recommend reviewing their policies before sharing data.

15. 15. Updates to This Policy

    We may update this Privacy Policy from time to time to reflect regulatory or operational changes. The latest version will always be published with an updated effective date.

16. 16. Contact

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17. 17. Definitions

    • "We," "Us," "Our" refers to BinaxPay Holding Ltd and its regulated partners.
    • "AI Agent" refers to BinaxPay's internal intelligent assistant integrated into the platform.
    • "You," "Your" refers to users of the BinaxPay Business Platform.
    • "Services" refers to all digital banking, compliance, and support tools operated under BinaxPay.